Online - go to www.MemoryMegastore.com and
login with your username and password. Click on “Order History”
and select the item you wish to return. You will then be asked to confirm your details
and select how you would like us to contact you. Once we have received these details we will
contact you by your chosen method to provide you with an authorised Returns Number.
By Phone - Please contact
our Returns Department by calling 0800 082 0555 between 10am and 5pm, Monday
to Friday, to obtain an authorised Returns
Number. MemoryMegastore cannot accept returned
items without an authorised Returns Number.
Write the returns number and a description
of the fault or reason for return on the back
of the despatch note, and include this with
your returned goods. We would recommend re-using
the original packaging if possible, and ensure
the package is wrapped securely.
We recommend you use a recorded delivery
service for your own protection. It
is important that you are able to prove return
should the item be lost in transit.
Please post returns to the following address:
MemoryMegastore Returns
PO Box 505
Epsom
KT17 9DG
We will notify you of your refund or replacement
via e-mail or by telephone.
Our full terms and conditions can be read
here.
No references in this Returns Policy affects your statutory rights as a consumer.
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